The number is the type
Every notice carries a CP-prefixed number in the top-right of the first page. The number identifies the underlying issue, the response window, and whether a payment is being demanded or a clarification is being sought. Reading the body without the number is like reading a verdict without knowing the charge.
CP14 — Balance due, first notice
You have a balance from the most recently filed return. Response window: pay or respond within 21 days. If the amount is correct, pay it; if it is not — for example, a payment was credited to the wrong year — call the number in the upper-right of the notice with the prior payment confirmation in hand. CP14 escalates to CP501 → CP503 → CP504 if ignored, with each step adding penalties.
CP2000 — Income mismatch, proposed adjustment
Information returns received by the agency (W-2s, 1099s, K-1s) do not match what was reported on your return. Response window: 30 days. A CP2000 is a proposal, not an assessment — read the line-by-line comparison carefully. If the proposed adjustment is correct, sign and pay; if it is partially correct (e.g., the unreported 1099-NEC is real but you have offsetting business expenses for it), respond with a Schedule C and supporting documentation. Many CP2000 cases resolve in the filer's favour when expenses are produced.
CP504 — Final notice before levy
A CP504 is a serious escalation: it is the final notice before the agency may levy state tax refunds, and it precedes (but is not the same as) the formal Final Notice of Intent to Levy under Internal Revenue Code §6330, which is the trigger for collection-due-process rights. Do not ignore it. Either pay, request a payment plan, or submit a Collection Due Process request — but address it within the stated window.
CP05 — Return is under review
Your return is being held for additional review, typically of credits, withholding, or income matching. No action is required from you unless a follow-up notice asks for documentation. The hold typically resolves within 60 days; refunds are released once the review completes.
Voice and text scams imitate notices. The agency does not initiate contact by SMS, email, or social media, and does not demand payment by gift card, wire transfer, or cryptocurrency. A real notice arrives by physical mail and references a CP or LTR number that you can look up independently.
What it is
An Identity Protection PIN is a six-digit number tied to your SSN that must be included on any federal individual return filed under that SSN. Without the correct PIN, a return is rejected at submission. The PIN is regenerated for each filing season and is delivered through your online account.
Who can opt in
The IP PIN programme is open to any taxpayer who can verify their identity online. There is no income limit and no eligibility restriction beyond identity verification. Filers who have previously been victims of return-related identity theft are enrolled automatically.
How to enroll
- Sign in to your online taxpayer account using identity verification through the federal credential provider.
- Navigate to the Profile section and choose Get an IP PIN.
- Verify identity (photo ID upload + selfie, or video chat as a fallback). The PIN is displayed immediately on success.
- Record the PIN in a secure location — you will need it for the upcoming season's return, and a request for a new one if lost involves a paper-form delay.
Using the PIN at filing
Tax software prompts for the IP PIN at the signature step. The PIN goes on the return for the filer, the spouse if filing jointly and they have one, and dependents if they have one. Paper filers enter the PIN on the appropriate line of the signature block.
Worth doing. Identity-theft-related return rejection is the single largest category of refund delay outside of routine math errors. The IP PIN essentially eliminates it. Enroll between January and December — not in March, when the system load is highest.